SHIPPING POLICY

This Shipping Policy describes our shipping procedures and delivery terms for all skincare products available on our website, including serums, creams, moisturizers, eye care items, facial oils, cleansers and sunscreen.

Order Processing

After your payment is confirmed, our team will prepare and pack your skincare items within 1 to 3 business days. We carefully inspect each product before dispatch to ensure items are in good condition prior to shipment.

Delivery Time

Once your order has been shipped, standard delivery generally takes 6 to 12 days.

Shipping Cost

All orders enjoy complimentary free shipping. No additional shipping fees will be charged at checkout. All transactions on our website are processed in United States Dollar.

Order Tracking

Once your package is dispatched, you will receive relevant shipping information to track your order progress. You may check the delivery status using the provided tracking details.

Delivery Issues

If your package encounters delivery delays, loss or damage during transit, please reach out to our support team promptly. Our team will assist you to investigate and resolve the issue.

Returns Related Shipping

For information about return shipping, please refer to our Refund Policy page.

Contact

Should you have any questions regarding shipping, please visit our Contact Us page. Our support email can also be found on the Contact Us page.